We will submit the first manifest to RCCL in December 2019. Once that is complete, RCCL will assign cabins based on first come first serve and preferences. If you require a specific cabin, please note it in your registration or email firstname.lastname@example.org with your request.
When you book your cabin, if you request a specific cabin or area, we will do our best to honor your request, but it is not guaranteed by Royal Caribbean. Your cabin number will be assigned and provided to you around 90 days prior to embarkation. At this point, you will be given access to the Royal Caribbean Cruise Planner and you will be able to book shore excursions, spa treatments, shows and many other amenities, both on and off the ship!
*Note, cabin numbers are provided and guaranteed based on the information provided by Royal Caribbean Cruise Lines. Requests to move cabins will be entertained on a first come first serve basis and are not guaranteed. If your request is not approved, you will be notified by SeaReg. Requests to move cabins should be provided in writing only to email@example.com. Please do not contact Royal Caribbean to request changes as they will be unable to help.
**Individuals submitting a new registration under 90 days of the cruise sailing date (April 19, 2020) will be required to pay the entire balance of their cruise registration on or before March 28, 2020. We encourage later registrants to make overage and periodic payments to ensure your cruise registration is paid in full by March 28, 2020. Additional payments can be made at any time by modifying your online cruise registration. Registrations not paid in full by March 28, 2020 are subject to their registration being cancelled per the cancellation schedule below. If previous payments/deposits are less than the cancellation amount due, Symmetry Financial Group reserves the right to charge the credit card on file up the maximum cancellation amount per the cancellation schedule listed below.
**If you have been provided an extended payment plan, you will not need to login to make further payments and the above payment schedule is null and void. Your payments will automatically draft from your selected payment method.
**Refund schedule above will apply to the total cabin cost. If changes to cabin type or occupancy are made within 45 days of cancellation request, refund schedule will be based off cabin type and/or occupancy selected 46 days prior to cancellation.
**Registration records that fail to apply on time deposits are subject to cancellation. Monies previously deposits will be subject to a 100% forfeiture or per the cancellation schedule as outlined above, whichever the greater.
**To protect both Symmetry Financial Group and the cruise registrants from unknown cancellation errors, ensure policy enforcement and provide accurate financial management, cancellations requests must be submitted by contacting the Symmetry Cruise Cancellation desk at firstname.lastname@example.org. Online cancellations via the cruise registration system will not be available.
Yes. We highly recommend purchasing travel insurance. We have partnered with our friends at TravelEx.
We recommend that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. For your convenience, we offer travel protection through Travelex Insurance Services.
For more information on the available plans or to enroll, click on the link below or contact Travelex Insurance Services at 800-228-9792 and reference location number 27-6058.
Royal Caribbean Cruises Ltd. policy regarding pregnancy is derived from the Cruise Lines International Association endorsement of the American College of Emergency Physicians Health Care Guidelines for Cruise Ship Medical Facilities, which can be found at http://www.acep.org/Content.aspx?id=29980. This includes the guideline that “Pregnant women who have entered the 24th week of estimated fetal gestational age at any time during the cruise should not be eligible to sail with the ship.
It is Royal Caribbean Cruises Ltd. policy that any Guest who will have entered her 24th week of pregnancy or greater, at any time during the cruise, will be prohibited from sailing.
The Guest and treating physician should consider before any cruise that there is no Obstetrician/Gynecologist available on the ship, and that pregnancies, when unstable and poorly controlled, are potentially life-threatening, especially without back up. A Guest may be at sea for several days without any immediate hospital and/or specialist back up, and that since the proposed itinerary is not within the U.S., and the availability of specialized shore side facilities can be problematic.
Yes! If you are having trouble making payments, or just need more time, fill out the SFG Cruise Draft Authorization Form and send it to email@example.com.
U.S. Citizens may sail using their:
U.S. Passport book that is valid at least 6 months after your cruise.
If you need additional information about your passport or visa, Visit the United Sates Department of State travel information website.
Puerto Rican Citizens should review their birth certificates and ensure they are up to date. Puerto Rican birth certificates issued prior to July 1, 2010 are not valid forms of proof of citizenship.
United States Permanent Residents must have a United States Permanent Resident Card and a passport from your home country is strongly recommended. Click here for additional information
No refunds will be given to individuals who fail to bring proper documentation.
A U.S. citizen under the age of 16 will be able to present either an original, notarized or certified copy of his or her birth certificate, a Consular Report of Birth Abroad issues by DOS, or Certificate of Naturalization issued by U.S. Citizenship and Immigration Services.
Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship.
You will need a signed and notarized letter of consent from the Childs parent. Please email firstname.lastname@example.org for more information.
Fort Lauderdale Airport - FLL - 200 Terminal Drive, Fort Lauderdale, FL 33315 (50-minute drive to Miami)
When booking your flights, remember that your flight should not leave Miami before 11AM on the day of debarkation. We recommend that you depart from Miami after noon.
Yes, travel delays, flight delays, cancellations, accidents, etc all cause issues with cruising. The ship cannot wait in port beyond the scheduled time.
We have secured several courtesy blocks at area hotels. Below are the listing of those hotels!
They are all first come first served so please reach out soon to ensure a spot at one of these hotels.
We recommend you arrive in Miami on April 18th, 2020 and spend a night in your hotel. If you choose to fly into Miami on April 19th, 2020 and your flight is cancelled or delayed, we cannot hold the ship and your cruise fare is non-refundable at that point.
Royal Caribbean offers several post cruise shore excursions:
In order to check in, follow the steps outlined in this document! Please make sure you have received your Royal Caribbean Welcome Email, before you start check in.
Once you receive your welcome email with your stateroom and RCCL Reference Number, you can go to https://www.royalcaribbean.com/account/signin . Already have an account? Sign in and then click on Add A Cruise under the section Have A Reservation? Next just click on Check In next to your reservation.
The first step to getting on the ship starts with the Royal Caribbean International website. You MUST check in on the Royal Caribbean Website at least 72 hours prior to arriving at the port. Once checked in, follow the prompts to make your onsite and onboard experience a breeze!
Once you have completed your online check in, your set sail pass will be issued. You can find it on the RCCL website by signing in, or in the Royal App.
Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. Luggage may include suitcases, trunks, valises, satchels, bags, hangers containing clothing, toiletries and similar items. Here are some recommendations for packing only cruise essentials.
We recommend that guests personally carry any boarding documentation such as passports, visas, citizenship documents and family legal documents plus all medications. To minimize the potential for diversion or loss of medications, we advise that all medications remain in their original, labeled prescription containers. It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage. It is also a good idea for guests to pack a small carry-on bag with a change of clothes, and bathing suit. That way they don't have to wait for their checked bags to arrive in their stateroom.
Some hotels provide a free shuttle to the port, but most have a moderately priced shuttle if not free. Other options include Uber or Lyft. Taxi’s are always available in the Miami area as well.
Sunday, April 19th
10:30AM – 3:00PM – Embarkation - Port Of Miami, RCCL Terminal – Ship Doors close at 3PM
6:00PM – 8:00PM – Leaders Reception
7:00PM - 9:00PM – Welcome Aboard Reception
Monday, April 20th
9:00AM – 12:30PM - General Sessions
Tuesday, April 21st
7AM – 6:00PM – In Port At Labadee, Haiti
Wednesday, April 22nd
9:00AM – 12:30PM – General Sessions
8:30PM – 10:30PM – Awards Ceremony
10:30PM – 1:00AM – Decades Celebration
Thursday, April 23rd
Debarkation - Port of Miami - 7:30-9:30AM
Yes, and No. Complimentary "Continental Breakfast" is included in your cruise fare. American breakfast, snacks or any other meal is a charge of $7.99 per cabin, per delivery. The food is always free, the delivery is $7.99. Any Alcohol ordered through Room Service is NOT included in your beverage package even if you purchase the deluxe beverage package.
No, you can send your laundry out with your room steward for a nominal fee.
Yes! Voom internet will be available for purchase closer to our sailing! This high-speed internet comes in two varieties, Surf (email, normal communication) or Surf & Stream - (Email, Streaming movies, etc)
If you choose not to use the onboard Voom Internet, some cellphone carriers provide a service on the ship. This service is usually just for calls and a small amount of internet! Check with your service provider to see what options they have!
Luggage Valet is a service offered onboard which enables guests to bypass traditional airport check-ins. Guest who participate will be processed onboard the ship and receive their airline boarding passes, luggage tags as well as baggage claim checks for their checked-in luggage.
Luggage Valet is offered at a minimal fee, plus the airline luggage fees. The per person fee is waived for guests staying in Grand Suites and above.
Tap water, tea, coffee, milk, lemonade, iced tea, juices (not fresh squeezed) are included with all meals.
Any soda, alcohol or other drinks are not included without a drink package purchase. You can purchase drinks a la carte in any venue.
No. RCCL requires that anyone in the same cabin over the age of 21 purchase the deluxe package if another person in the cabin has purchased it. If you are caught sharing your package, RCCL will disable your package and will not provide a refund of your package fare.
Drinks on a cruise ship range from $7.50 for a beer up to $14 for a mixed drink. Knowing ahead of time that you have fixed costs helps you plan ahead.
No, there is an 18% gratuity added on top of all drink or food purchases unless you purchase a package.
No, alcoholic beverages are not included in the $7.99 room service fee.
No, only one drink at a time can be ordered at the bar unless the drink is being purchased for someone else. IF the second person has a drink package, they must be present with their SeaPass Card. If not, you would be charged for the second drink.
Yes! All gratuities are included! Although, having a few dollar bills with you will get you a long way with the bartenders (or just add a dollar on your seapass receipt!)
Yes! Royal Babies and Tot's program is for children under 3! There is a nominal hourly charge for this service.
All Food on Labadee is included
The included drinks are the same as on the ship, tap water, tea, coffee, milk, lemonade, iced tea, juices (not fresh squeezed) are included with all meals.
If you purchased a drink package on the ship, you can use it on the Island!